Over the past 40 years of reform and opening up

China’s scientific and technological innovation has developed rapidly. Information and communication technologies

especially big data

have brought great changes to public management. Analyzing and processing the intelligent supply of public services in the era of big data has opened up conditions for the modernization of systems

national governance systems and capabilities. On the basis of the concept and characteristics of intelligent public service

this paper studies policy making

demand analysis

platform building and service provision. In the public service

the public sector can use big data to establish the thinking mode

value concept and method of big data

so as to promote the public service to achieve the goal of fairness

openness

consultation

coconstruction and sharing.