Promoting Sustainable Work Contentment Among Public Servants: A Perspective Through the Lens of Public Service Motivation

Saba Feroz Qureshi; Khawaja Asif Tasneem

doi:10.47297/wspchrmWSP2040-800501.20251603

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Promoting Sustainable Work Contentment Among Public Servants: A Perspective Through the Lens of Public Service Motivation

Volume 16, Issue 3

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Promoting Sustainable Work Contentment Among Public Servants: A Perspective Through the Lens of Public Service Motivation
Promoting Sustainable Work Contentment Among Public Servants: A Perspective Through the Lens of Public Service Motivation
School of International and Public Affairs, Shanghai Jiao Tong University, Shanghai 200030, China
Vol. 16, Issue 3, Pages: 3-21(2025)
Published：23 May 2025
DOI：10.47297/wspchrmWSP2040-800501.20251603
Accepted：

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Qureshi Saba Feroz,Tasneem Khawaja Asif.Promoting Sustainable Work Contentment Among Public Servants: A Perspective Through the Lens of Public Service Motivation[J].Journal of Chinese Human Resources Management,2025,16(03):3-21.
DOI：

Qureshi Saba Feroz,Tasneem Khawaja Asif.Promoting Sustainable Work Contentment Among Public Servants: A Perspective Through the Lens of Public Service Motivation[J].Journal of Chinese Human Resources Management,2025,16(03):3-21. DOI： 10.47297/wspchrmWSP2040-800501.20251603.

摘要

Abstract

Maintaining employees' work contentment is crucial for public organizations because it directly impacts productivity

retention

and overall organizational performance. Content employees are more likely to be engaged

motivated

and committed to their roles

leading to higher-quality public service delivery. Additionally

job satisfaction reduces turnover rates

saving organizations the costs of recruiting and training fresh staff. Employee Contentment also raises a positive workplace culture

encouraging collaboration

innovation

and effective teamwork. Ultimately

ensuring employee satisfaction aligns with the broader goal of creating a sustainable and efficient public sector that meets the community's needs. The current research proposes a mediated study paradigm and investigates the relationships among transactional leadership

sustainable work contentment

and public service motivation in public organizations. The research explicitly investigates how transactional leadership could sustain employees' work contentment in the public sector. This study collected data from 371 employees of public organizations using a cross-sectional survey design to assess research hypotheses. Andrew and Hayes' Process Macro was applied to analyze this research

whereas mediation analysis utilizes SPSS statistical program. The insights offer an understanding of how transactional leadership can motivate employees to work within public organizations

thereby enhancing their sustainable work contentment. Moreover

the study rigorously highlights the correlation between transactional leadership and sustainable work contentment

mediated by public service motivation. The research offers a comprehensive analysis of the findings and their practical and policy implications for public organizations. The study also recognizes its limitations and provides recommendations for future studies that could expand on these preliminary conclusions to improve the knowledge of leadership dynamics and sustainable work contentment within public organizations.

关键词

Keywords

references

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