Investigating How Organizational Commitment Moderates the Relationship Between Work Stress, Occupational Identity, and Turnover Intention Among Highway Transportation Drivers in China

Yin Quan; Oscar Dousin

doi:10.47297/wspchrmWSP2040-800502.20251602

PDF
Export
Share
Collection
Album

Investigating How Organizational Commitment Moderates the Relationship Between Work Stress, Occupational Identity, and Turnover Intention Among Highway Transportation Drivers in China

Volume 16, Issue 2

Views: 0 Downloads: 0

Investigating How Organizational Commitment Moderates the Relationship Between Work Stress, Occupational Identity, and Turnover Intention Among Highway Transportation Drivers in China
Investigating How Organizational Commitment Moderates the Relationship Between Work Stress, Occupational Identity, and Turnover Intention Among Highway Transportation Drivers in China
1.Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah, Kota Kinabalu, 88400, Malaysia
2.School of Economics and Management, Huanghe Jiaotong University, Jiaozuo Henan, 494950, China
Vol. 16, Issue 2, Pages: 22-39(2025)
Published：24 March 2025
DOI：10.47297/wspchrmWSP2040-800502.20251602
Accepted：

Scan QR Code

Quan Yin,Dousin Oscar.Investigating How Organizational Commitment Moderates the Relationship Between Work Stress, Occupational Identity, and Turnover Intention Among Highway Transportation Drivers in China[J].Journal of Chinese Human Resources Management,2025,16(02):22-39.
DOI：

Quan Yin,Dousin Oscar.Investigating How Organizational Commitment Moderates the Relationship Between Work Stress, Occupational Identity, and Turnover Intention Among Highway Transportation Drivers in China[J].Journal of Chinese Human Resources Management,2025,16(02):22-39. DOI： 10.47297/wspchrmWSP2040-800502.20251602.

摘要

Abstract

This research has been focused on China's trucking industry

which is the very backbone of the economy as well as a backbone for trade. Truck drivers work really hard and have several occupational problems that create high work stress such as working long hours

cost explosion

and difficult working conditions. The study tries to examine how these factors create a link to work stress

occupational identity

organizational commitment

and turnover intention. Hence

this research has aimed to investigate how different organizational stress factors such as psychological demand

job control

social support and occupational identity influence turnover intention among highway transportation drivers in China while also evaluating the moderating role of organizational commitment in the relationship between these factors. The study surveyed 300 experienced highway transportation drivers as a part of the primary quantitative method. Data has been analysed with the help of SmartPLS. The findings have revealed that apart from social support

every other factor including occupational identity and organizational identity significantly influences the turnover intention of drivers. In the case of the moderating role of organizational commitment as well

it has been found that apart from the relationship between occupational identity and turnover intention of drivers

it fails to moderate the relationship between turnover intention and any other variable. This has proved that despite being committed to their jobs

any stress factor can influence highway transportation drivers to quit. These findings can guide logistics managers to stop pressurizing drivers to work excessively and reduce the turnover rate. However

looking at the limitation of the quantitative research method used here to provide descriptive questions

future researchers are suggested to follow the qualitative method and if possible

base their research on other contexts. Still

with the help of the COR theory

the current research has successfully reached its projected outcome.

关键词

Keywords

references

Abet, Z., Anuar, M. A. M., Arshad, M. M., & Ismail, I. A. (2024). Factors affecting turnover intention of Nigerian employees: The moderation effect of organizational commitment. Heliyon , 10 (1), e23087. https://doi.org/10.1016/j.heliyon.2023.e23087

Akpa, V. O., Asikhia, O. U., & Nneji, N. E. (2021). Organizational culture and organizational performance: A review of literature. International Journal of Advances in Engineering and Management, 3 (1), 361-372.

Alacam, S., & Sencer, A. (2021). Using blockchain technology to foster collaboration among shippers and carriers in the trucking industry: A design science research approach. Logistics , 5 (2), 37. https://doi.org/10.3390/logistics5020037

Andersen, L. P. S., Hogh, A., Andersen, J. H., & Biering, K. (2021). Depressive symptoms following work-related violence and threats and the modifying effect of organizational justice, social support, and safety perceptions. Journal of Interpersonal Violence , 36 (15-16), 7110-7135. https://doi.org/10.1177/0886260519831386

Bajaba, S., Azim, M. T., & Uddin, M. A. (2022). Social support and employee turnover intention: The mediating role of work-family conflict. Revista Brasileira de Gestão de Negócios , 24 , 48-65. https://doi.org/10.7819/rbgn.v24i1.4153

Bardoel, E. A., & Drago, R. (2021). Acceptance and strategic resilience: An application of conservation of resources theory. Group & Organization Management , 46 (4), 657-691. https://doi.org/10.1177/10596011211022488

Cakal, H., Keshavarzi, S., Ruhani, A., & Dakhil‐Abbasi, G. (2021). Workplace violence and turnover intentions among nurses: The moderating roles of invulnerability and organisational support–A cross‐sectional study. Journal of clinical nursing . EarlyView. https://doi.org/10.1111/jocn.15997

Chatzopoulou, E. C., Manolopoulos, D., & Agapitou, V. (2022). Corporate social responsibility and employee outcomes: Interrelations of external and internal orientations with job satisfaction and organizational commitment. Journal of Business Ethics , 179 (3), 795-817. https://doi.org/10.1007/s10551-021-04872-7

Chirico, F. (2023). Cross-sectional studies in occupational health research: An overview of strengths and limitations. Giornale Italiano di Psicologia e Medicina del Lavoro (Italian Journal of Psychology and Occupational Health) , 3 (3), 86-93. https://doi.org/10.69088/2023/CRSS2

CLB (2019, February 11). A tragedy on China's highways illustrates the true cost of next day delivery. https://clb.org.hk/en/content/tragedy-china%E2%80%99s-highways-illustrates-true-cost-next-day-delivery

CLB (2022, May 16). Truck drivers stranded across China are unable to earn an income, lack food and bare necessities. https://clb.org.hk/en/content/truck-drivers-stranded-across-china-are-unable-earn-income-lack-food-and-bare-necessities

Cooper, C. L., & Marshall, J. (2024). Occupational sources of stress: A review of the literature relating to coronary heart disease and mental ill health. In Managerial, occupational and organizational stress research (pp. 3-20). https://www.taylorfrancis.com/chapters/edit/10.4324/9781003576921-2/occupational-sources-stress-review-literature-relating-coronary-heart-disease-mental-ill-health-cary-cooper-judi-marshall

Dahri, N. W., Tjahjono, H. K., Muafi, M., & Prajogo, W. (2023). The influence of workplace envy on turnover intention: The mediating role of negative emotion and perception of injustice. Calitatea, 24 (193), 28-38. https://doi.org/10.47750/QAS/24.193.04

Demirel, Y., & Goc, K. (2013). The impact of organizational commitment on knowledge sharing. In 1st Annual International Interdisciplinary Conference (pp. 954-963). https://www.researchgate.net/publication/311120779_THE_IMPACT_OF_ORGANIZATIONAL_COMMITMENT_ON_KNOWLEDGE_SHARING

Emerson, D. J., Hair Jr, J. F., & Smith, K. J. (2023). Psychological distress, burnout, and business student turnover: The role of resilience as a coping mechanism. Research in Higher Education , 64 (2), 228-259. https://doi.org/10.1007/s11162-022-09704-9

Gerhart, B., & Feng, J. (2021). The resource-based view of the firm, human resources, and human capital: Progress and prospects. Journal of Management , 47 (7), 1796-1819. https://doi.org/10.1177/0149206320978799

Hansson, S. O., Björklund Carlstedt, A., & Morville, A. L. (2022). Occupational identity in occupational therapy: A concept analysis. Scandinavian Journal of Occupational Therapy , 29 (3), 198-209. https://doi.org/10.1080/11038128.2021.1948608

Islam, M. A., & Aldaihani, F. M. F. (2022). Justification for adopting qualitative research method, research approaches, sampling strategy, sample size, interview method, saturation, and data analysis. Journal of International Business and Management , 5 (1), 01-11. https://doi.org/10.37227/JIBM-2021-09-1494

Jerez, M. J., Melewar, T. C., & Foroudi, P. (2023). The effect of waiters' occupational identity on employee turnover within the context of Michelin-starred restaurants. Journal of Hospitality & Tourism Research , 47 (7), 1215-1243. https://doi.org/10.1177/10963480211034903

Jolly, P. M., Kong, D. T., & Kim, K. Y. (2021). Social support at work: An integrative review. Journal of Organizational Behavior , 42 (2), 229-251. https://doi.org/10.1002/job.2485

Kim, J. H. (2021). The relationship between employee's work-related stress and work ability based on qualitative literature analysis. The Journal of Industrial Distribution & Business , 12 (7), 15-25. https://doi.org/10.13106/jidb.2021.vol12.no7.15

Lakens, D. (2022). Sample size justification. Collabra: Psychology , 8 (1), 33267. https://doi.org/10.1525/collabra.33267

Lv, Z., & Shang, W. (2023). Impacts of intelligent transportation systems on energy conservation and emission reduction of transport systems: A comprehensive review. Green Technologies and Sustainability , 1 (1), 100002. https://doi.org/10.1016/j.grets.2022.100002

Mahmood Aziz, H., Jabbar Othman, B., Gardi, B., Ali Ahmed, S., Sabir, B. Y., Burhan Ismael, N., ... & Anwar, G. (2021). Employee commitment: The relationship between employee commitment and job satisfaction. Journal of Humanities and Education Development , 3 (3), 54-66. https://ssrn.com/abstract=3851329

Merino, M. D., Vallellano, M. D., Oliver, C., & Mateo, I. (2021). What makes one feel eustress or distress in quarantine? An analysis from conservation of resources (COR) theory. British Journal of Health Psychology , 26 (2), 606-623. https://doi.org/10.1111/bjhp.12501

Nguyen, T. D., Shih, M. H., Srivastava, D., Tirthapura, S., & Xu, B. (2021). Stratified random sampling from streaming and stored data. Distributed and Parallel Databases, 39 , 665-710. https://doi.org/10.1007/s10619-020-07315-w

Rasool, S. F., Wang, M., Tang, M., Saeed, A., & Iqbal, J. (2021). How toxic workplace environment effects the employee engagement: The mediating role of organizational support and employee wellbeing. International Journal of Environmental Research and Public Health , 18 (5), 2294. https://doi.org/10.3390/ijerph18052294

Rodrigue, J. P. (2020). The geography of transport systems . Routledge.

Rostami, F., Babaei-Pouya, A., Teimori-Boghsani, G., Jahangirimehr, A., Mehri, Z., & Feiz-Arefi, M. (2021). Mental workload and job satisfaction in healthcare workers: the modera ting role of job control. Frontiers in Public Health , 9 , 683388. https://doi.org/10.3389/fpubh.2021.683388

Sanne, B., Mykletun, A., Dahl, A. A., Moen, B. E., & Tell, G. S. (2005). Testing the job demand–control–support model with anxiety and depression as outcomes: The Hordaland health study. Occupational Medicine , 55 (6), 463-473. http://dx.doi.org/10.1093/occmed/kqi071

Shikata, M., Notoh, H., Shinohara, K., Yabuwaki, K., Ishii, Y., Yamada, T., & Taylor, R. R. (2021). An examination of the psychometric properties of the occupational identity questionnaire for community-living elderly who require care. Hong Kong Journal of Occupational Therapy , 34 (1), 30-38. https://doi.org/10.1177/1569186121997936

Statista (2024, December). Trucks - Worldwide. https://www.statista.com/outlook/mmo/commercial-vehicles/trucks/worldwide

Steed, L. B., Swider, B. W., Keem, S., & Liu, J. T. (2021). Leaving work at work: A meta-analysis on employee recovery from work. Journal of Management , 47 (4), 867-897. https://doi.org/10.1177/0149206319864153

Tett, R. P., Toich, M. J., & Ozkum, S. B. (2021). Trait activation theory: A review of the literature and applications to five lines of personality dynamics research. Annual Review of Organizational Psychology and Organizational Behavior , 8 (1), 199-233. https://doi.org/10.1146/annurev-orgpsych-012420-062228

Wagner, R., & Grimm, M. S. (2023). Empirical validation of the 10-times rule for SEM. In State of the art in partial least squares structural equation modeling (PLS-SEM) methodological extensions and applications in the social sciences and beyond (pp. 3-7). Springer International Publishing. https://doi.org/10.1007/978-3-031-34589-0_1

Wang, Y., Jiang, N., Zhang, H., & Liu, Z. (2021). Organizational justice, burnout, and turnover intention of social workers in China. Journal of Social Work , 21 (3), 456-475. https://doi.org/10.1177/1468017320911347

Xue, J., Wang, H., Chen, M., Ding, X., & Zhu, M. (2022). Signifying the relationship between psychological factors and turnover intension: The mediating role of work-related stress and moderating role of job satisfaction. Frontiers in Psychology , 13 , 847948. https://doi.org/10.3389/fpsyg.2022.847948

Zhu, K., Wang, X., & Jiang, M. (2022). The impact of organizational commitment on turnover intention of substitute teachers in public primary schools: Taking psychological capital as a mediator. Frontiers in Psychology , 13 , 1008142. https://doi.org/10.3389/fpsyg.2022.1008142

Alert me when the article has been cited

Submit

Valuing the Employee Value Propositions: A Tactic to Make Employees Stay on the Job

Exploring the Relationship between Work Pressure, Occupational Stress and Turnover Intention: A Case Study of Office Employees

Related Author

Munazza Zahra Department of Economics and Management Sciences, Women University of Azad Jammu & Kashmir Bagh

Nemat Ullah Department of Business Management, University of Baltistan, Skardu

Mai Le Ngoc FPT University

Huong Tran Dong FPT University

Long Vo Trung FPT University

Quang Nguyen Phuong FPT Polytechnic, FPT University

Related Institution

Department of Economics and Management Sciences, Women University of Azad Jammu & Kashmir Bagh

Department of Business Management, University of Baltistan, Skardu

FPT University

FPT Polytechnic, FPT University

⁰