Business Model Innovation from a Human Resource Empowerment Perspective: Research on Business Ecosystem Construction of Chinese Enterprises

Na Han; Mohd Naseem Bin Niaz Ahmad; Mass Hareeza Ali

doi:10.47297/wspchrmWSP2040-800502.20261701

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Business Model Innovation from a Human Resource Empowerment Perspective: Research on Business Ecosystem Construction of Chinese Enterprises

Volume 17, Issue 1

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Business Model Innovation from a Human Resource Empowerment Perspective: Research on Business Ecosystem Construction of Chinese Enterprises
Business Model Innovation from a Human Resource Empowerment Perspective: Research on Business Ecosystem Construction of Chinese Enterprises
School of Business and Economics, Universiti Putra Malaysia, 43400 Serdang, Selangor, Malaysia
Vol. 17, Issue 1, Pages: 24-42(2026)
Published：30 March 2026
DOI：10.47297/wspchrmWSP2040-800502.20261701
Accepted：

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Han Na,Ahmad Mohd Naseem Bin Niaz,Ali Mass Hareeza.Business Model Innovation from a Human Resource Empowerment Perspective: Research on Business Ecosystem Construction of Chinese Enterprises[J].Journal of Chinese Human Resources Management,2026,17(01):24-42.
DOI：

Han Na,Ahmad Mohd Naseem Bin Niaz,Ali Mass Hareeza.Business Model Innovation from a Human Resource Empowerment Perspective: Research on Business Ecosystem Construction of Chinese Enterprises[J].Journal of Chinese Human Resources Management,2026,17(01):24-42. DOI： 10.47297/wspchrmWSP2040-800502.20261701.

摘要

Abstract

This research investigates how human resource empowerment influences business model innovation and business ecosystem construction in Chinese enterprises. Adopting a mixed-methods approach integrating case studies of Huawei

Alibaba

and Haier with a survey of 213 Chinese enterprises

the study examines the mechanisms through which human resource empowerment practices contribute to ecosystem development. The findings reveal that human resource empowerment positively affects business ecosystem construction both directly (β = 0.297) and indirectly through business model innovation (β = 0.163). Among the dimensions of empowerment

developmental empowerment demonstrates the strongest influence on ecosystem construction (β = 0.358)

while psychological empowerment most significantly impacts business model innovation (β = 0.386). Digital maturity enhances the relationship between human resource empowerment and ecosystem construction

while institutional support strengthens the translation of business model innovations into ecosystem development. The case studies illustrate how different empowerment forms support distinct ecosystem strategies while revealing implementation challenges. This research contributes to management theory by addressing a critical gap through demonstrating how human resource empowerment creates microfoundations for ecosystem capabilities

extending beyond the traditional technological focus. The findings emphasize the strategic importance of aligning human resource empowerment approaches with ecosystem objectives and integrating human and technological capabilities for sustainable business ecosystem development.

关键词

Keywords

references

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