Transformational leadership and employee performance in international commercial banking industry in Malaysia: The role of self-efficacy as a mediator under BRI

Yuxin Wang; Jiaming Lin; Zahir Osman; Muhammad Farooq; Valliappan Raju

doi:10.47297/wspchrmWSP2040-800503.20211202

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Transformational leadership and employee performance in international commercial banking industry in Malaysia: The role of self-efficacy as a mediator under BRI

Volume 12, Issue 2

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Transformational leadership and employee performance in international commercial banking industry in Malaysia: The role of self-efficacy as a mediator under BRI
Transformational leadership and employee performance in international commercial banking industry in Malaysia: The role of self-efficacy as a mediator under BRI
1.PGC, Limkokwing University, Cyberjaya, Selangor, Malaysia
2.Corresponding Author:Faculty of Business, Communication, and Law, Inti International University, Nilai, Negeri Sembilan, Malaysia
3.Faculty of Business Management, Open University Malaysia, Bandar Baru Bangi, Selangor, Malaysia
Vol. 12, Issue 2, Pages: 25-36(2021)
Published： 2021 ，
DOI：10.47297/wspchrmWSP2040-800503.20211202
Accepted：

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YUXIN WANG, JIAMING LIN, ZAHIR OSMAN, MUHAMMAD FAROOQ & VALLIAPPAN RAJU. (2021). Transformational leadership and employee performance in international commercial banking industry in Malaysia: The role of self-efficacy as a mediator under BRI. Journal of Chinese Human Resources Management, 12(2), 25-36..
DOI：

YUXIN WANG, JIAMING LIN, ZAHIR OSMAN, MUHAMMAD FAROOQ & VALLIAPPAN RAJU. (2021). Transformational leadership and employee performance in international commercial banking industry in Malaysia: The role of self-efficacy as a mediator under BRI. Journal of Chinese Human Resources Management, 12(2), 25-36.. DOI： 10.47297/wspchrmWSP2040-800503.20211202.

摘要

Abstract

Introduction

Since Belt and Road Initiative (BRI) was proposed by the Chinese government

Malaysia

as a vital link in Asia

has actively responded to the initiative. Thus

China has increased foreign direct investment (FDI) in Malaysia and has become the largest investor. Due to the spreading of Covid-19

the progress of Belt and Road projects has been dragged down

which has caused Malaysian government treasury deficits and an increase of credit risk to the bank. In order to control costs and compliance with government policy to prevent the spread of the Covid-19

Malaysia international commercial banking industry service has shifted their work and tasks from office to home.

Purpose

The research focused on discovering the direct and indirect relationship among transformational leadership

self-efficacy

and employee performance in the international commercial banking industry in Malaysian.

Design/methodology/approach

Quantitative Approach.

Findings

In this study

450 survey questionnaires were distributed to international commercial banks in Malaysian

and after data cleaning and screening

302 questionnaires were valid. By analysing with SmartPLS

the result illustrated that all four hypotheses were supported

where self-efficacy significantly mediated the relationship between transformational leadership and employee performance.

Conclusion

The research investigated the improvement methods of employee' performance to maintain the bank's services

in which excellent leadership plays a vital role in managing employees to reach higher performance. Thus

positive changes in transformational leadership in the banking industry should be promoted. Moreover

employees should strive to maintain their innovation at work

which will be beneficial to the smooth operation of the banking industry and maintain the economic chain services of BRI during the Covid-19 period.

关键词

Keywords

Covid-19International commercial banking industryBelt and Road Initiative (BRI)Employee performanceSelf-efficacyTransformational leadership

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