AI-Demand Abusive Supervision Triggers Follower Workplace Deviant Behavior: Intervening Role of Silence and AI Knowledge

Kang-Hwa Shaw; Yifei Du; Lili Zhang; Ting Shen

doi:10.47297/wspchrmWSP2040-800503.20251602

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AI-Demand Abusive Supervision Triggers Follower Workplace Deviant Behavior: Intervening Role of Silence and AI Knowledge

Volume 16, Issue 2

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AI-Demand Abusive Supervision Triggers Follower Workplace Deviant Behavior: Intervening Role of Silence and AI Knowledge
AI-Demand Abusive Supervision Triggers Follower Workplace Deviant Behavior: Intervening Role of Silence and AI Knowledge
1.Department of Leadership & Organization Management, School of Management, Shandong University, Jinan, China
2.Institute of Philosophy, Chinese Academy of Social Sciences, Beijing, China
3.Modern Express, Nanjing, China
Vol. 16, Issue 2, Pages: 40-54(2025)
Published：24 March 2025
DOI：10.47297/wspchrmWSP2040-800503.20251602
Accepted：

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Shaw Kang-Hwa,Du Yifei,Zhang Lili,et al.AI-Demand Abusive Supervision Triggers Follower Workplace Deviant Behavior: Intervening Role of Silence and AI Knowledge[J].Journal of Chinese Human Resources Management,2025,16(02):40-54.
DOI：

Shaw Kang-Hwa,Du Yifei,Zhang Lili,et al.AI-Demand Abusive Supervision Triggers Follower Workplace Deviant Behavior: Intervening Role of Silence and AI Knowledge[J].Journal of Chinese Human Resources Management,2025,16(02):40-54. DOI： 10.47297/wspchrmWSP2040-800503.20251602.

摘要

Abstract

With the rapid development of artificial intelligence (AI) technology and its potential benefits for enterprise management

more companies are applying AI in the workplace. The increasing demand for AI within organizations may

however

trigger negative emotional experiences among employees

particularly when leaders use abusive supervision practices to force followers to adopt AI. This could provoke negative behavioral reactions among employees. Considering the process of digital transformation in enterprises

research has

to date

paid limited attention to the mechanisms by which AI-demand abusive supervision affects follower behavior. To address this research gap

this study draws on social exchange theory to examine how AI-demand abusive supervision influences follower workplace deviant behavior

through the mediating role of silence. We also explore the moderating role of AI knowledge in the relationship between abusive supervision and workplace deviant behavior. We tested our hypotheses using 295 participants from a two-wave survey in China. The results indicate that AI-demand abusive supervision strengthens organizational and interpersonal workplace deviant behavior. Contrary to expectations

follower silence did not mediate the relationship between AI-demand abusive supervision and organizational deviance; however

it did mediate interpersonal deviance. Additionally

although AI knowledge negatively moderates the relationship between AI-demand abusive supervision and both organizational and interpersonal deviant behavior

it does not moderate the relationship between AI-demand abusive supervision and silence behavior. This study's findings have important implications for enterprise management. Organizations should establish effective communication channels regarding AI implementation

to encourage employees to express their opinions and reduce silence. Furthermore

providing AI technology training can enhance employees' understanding and confidence in AI usage

thereby alleviating the negative emotions and behavioral responses caused by abusive supervision.

关键词

Keywords

references

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