Relationship Between Digital Transformation Indicator and Job Performance of Employees in Saudi Arabian Universities: A Mediating Role of Employee Engagement

Hamood Alenezi; Agel Fara Alsulami; Mourad Zmami; Asmahan Ibrahim Alsalman; Mohammad Bahudhailah; Hanan Muhaya Alenazy

doi:10.47297/wspchrmWSP2040-800503.20251604

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Relationship Between Digital Transformation Indicator and Job Performance of Employees in Saudi Arabian Universities: A Mediating Role of Employee Engagement

Volume 16, Issue 4

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Relationship Between Digital Transformation Indicator and Job Performance of Employees in Saudi Arabian Universities: A Mediating Role of Employee Engagement
Relationship Between Digital Transformation Indicator and Job Performance of Employees in Saudi Arabian Universities: A Mediating Role of Employee Engagement
1.Department of Human Resource, College of Business Administration, Northern Border University, Saudi Arabia
2.Business Department, Jubail Industrial College, Jubail, Saudi Arabia
3.Department of Finance and Insurance, College of Business Administration, Northern Border University, Saudi Arabia
4.Department of Human Resource Management, College of Business, King Abdulaziz University, Saudi Arabia
5.Educational Management Department, College of Education, Shaqra University, Saudi Arabia
Vol. 16, Issue 4, Pages: 53-68(2025)
Published：18 July 2025
DOI：10.47297/wspchrmWSP2040-800503.20251604
Accepted：

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Alenezi Hamood,Alsulami Agel Fara,Zmami Mourad,et al.Relationship Between Digital Transformation Indicator and Job Performance of Employees in Saudi Arabian Universities: A Mediating Role of Employee Engagement[J].Journal of Chinese Human Resources Management,2025,16(04):53-68.
DOI：

Alenezi Hamood,Alsulami Agel Fara,Zmami Mourad,et al.Relationship Between Digital Transformation Indicator and Job Performance of Employees in Saudi Arabian Universities: A Mediating Role of Employee Engagement[J].Journal of Chinese Human Resources Management,2025,16(04):53-68. DOI： 10.47297/wspchrmWSP2040-800503.20251604.

摘要

Abstract

Research Background

—While digital transformation progresses in various industries

its effects on employee work performance in higher education institutions (HEIs) are less researched

especially the mediating effect of employee engagement. Therefore

this research aims to determine the impact of digital transformation indicators

including Learning Management Systems

Digital Training

Development

and Digital Culture

on Job Performance

and the mediating role of Employee Engagement between Digital Transformation indicators and Job Performance.

Methodology

A cross-sectional survey was administered using a quantitative approach to academic and administrative staff working at a Saudi Arabian university. Structural Equation Modeling (SEM) was employed as the analysis tool.

Results

The findings indicate that Learning Management Systems (LMS) have both direct and indirect (through employee engagement) positive effects on job performance. Although digital training

development

and culture do not directly affect job performance

their indirect impacts through employee engagement are considerable. Employee engagement itself has strong predictive power for job performance.

Implications:

The research proposes a conceptual model connecting digital transformation

organizational behavior

and performance

providing actionable knowledge for HEI leaders to enhance technology-driven efforts by maximizing employee engagement.

Conclusion

Combining digital innovation with an employee-focused strategy maximizes the efficacy of digital spaces in academia.

关键词

Keywords

references

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