The formation and operation mechanism of delivery riders self-organization—Taking a delivery riders' self-organization in Beijing as an example

Limiao He

doi:10.47297/wspchrmWSP2040-800504.20211202

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The formation and operation mechanism of delivery riders self-organization—Taking a delivery riders' self-organization in Beijing as an example

Volume 12, Issue 2

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The formation and operation mechanism of delivery riders self-organization—Taking a delivery riders' self-organization in Beijing as an example
The formation and operation mechanism of delivery riders self-organization—Taking a delivery riders' self-organization in Beijing as an example
School of Labor and Human Resources, Renmin University of China, Beijing 100872, P.R. China
Vol. 12, Issue 2, Pages: 37-54(2021)
Published： 2021 ，
DOI：10.47297/wspchrmWSP2040-800504.20211202
Accepted：

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LIMIAO HE. (2021). The formation and operation mechanism of delivery riders self-organization—Taking a delivery riders' self-organization in Beijing as an example. Journal of Chinese Human Resources Management, 12(2), 37-54..
DOI：

LIMIAO HE. (2021). The formation and operation mechanism of delivery riders self-organization—Taking a delivery riders' self-organization in Beijing as an example. Journal of Chinese Human Resources Management, 12(2), 37-54.. DOI： 10.47297/wspchrmWSP2040-800504.20211202.

摘要

Abstract

Purpose

The purpose of this research is to study on the formation and operation mechanism of delivery riders self-organization.

Design/methodology/approach

This paper takes a delivery riders' self-organization in Beijing as an example and uses participant observation method and semi-structured interview method to explore the emergence background

formation operation mechanism and action mode of the delivery riders' self-organization.

Results

Through case analysis

it is found that the emergence of delivery riders' self-organization has dual background

which includes the absence of labor union and the labor control of the platform. The technology empowerment of mobile internet

the weak position of delivery riders in the system

and the organization of mobilizers promote the formation of self-organization. Self-organization takes new media technology as the communication tool

absorbs members based on industry and geography

defines the central goal of the organization

takes unity and mutual assistance as the key words of the organization purpose

and constructs the operation carrier combining online and offline. The action mode of self-organization can be divided into five levels: level of the information sharing which can improve employment quality

level of the entertainment and leisure which can consolidate collective consciousness

level of the mutual assistance and relief which can strengthen collective identity

and that of common rights protection which can safeguard collective rights and interests.

Conclusion

First

when the labor rights and interests of workers are constantly infringed

the self-organization of the group will make them maintain the consistency in collective actions and bring a wide range of social influence; Second

technology empowerment promotes the formation and development of self-organization of delivery riders

strengthens the ability of collective action of workers

makes up for the lack of trade union

which is significant for the self-organization members to enhance their discourse power and safeguard labor rights and interests. Thirdly

the legitimacy problem affects the expansion and action of self-organization. The reasonable organization mode should be dominated by the union and complemented by self-organization.

关键词

Keywords

Delivery ridersSelf-organizationUnionPlatformLabor control

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