Leveraging Knowledge Management to Enhance Human Resource Management Efficiency: Insights from Mekong Delta Service Enterprises

Quang Le Nhut; Thanh Vuong Quoc; Ngoc Nguyen An Xuan; Duy Vu Le

doi:10.47297/wspchrmWSP2040-800505.20241502

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Leveraging Knowledge Management to Enhance Human Resource Management Efficiency: Insights from Mekong Delta Service Enterprises

Volume 15, Issue 2

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Leveraging Knowledge Management to Enhance Human Resource Management Efficiency: Insights from Mekong Delta Service Enterprises
1.Faculty of Business Administration, FPT University, Can Tho Campus, Vietnam
2.Entrepreneurship Department, FPT University, Can Tho Campus, Vietnam
Vol. 15, Issue 2, Pages: 91-100(2024)
Published： 15 April 2024 ，
DOI：10.47297/wspchrmWSP2040-800505.20241502
Accepted：

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Nhut, Q. L., Quoc, T. V., Xuan, N. N. A., Le, D. V. (2024). Leveraging knowledge management to enhance human resource management efficiency: Insights from Mekong delta service enterprises. Journal of Chinese Human Resources Management, 15(2), 91-100.
DOI：

Nhut, Q. L., Quoc, T. V., Xuan, N. N. A., Le, D. V. (2024). Leveraging knowledge management to enhance human resource management efficiency: Insights from Mekong delta service enterprises. Journal of Chinese Human Resources Management, 15(2), 91-100. DOI： 10.47297/wspchrmWSP2040-800505.20241502.

摘要

Abstract

This study focuses on analyzing the relationship between knowledge management and human resource management effectiveness in service enterprises operating in the Mekong Delta region of Vietnam. Utilizing a mixed-methods approach involving qualitative interviews with 9 managerial staff and a quantitative survey of 312 employees

the research investigates the impact of knowledge management practices on various facets of human resource management. Covariance-based Structural equation modeling (CB-SEM) is employed to analyze the data

revealing a positive association between knowledge management activities and human resource management effectiveness. Specifically

factors such as knowledge acquisition

sharing

utilization

and protection are found to significantly influence different dimensions of human resource management. The study contributes valuable insights into the intricate interplay between knowledge management strategies and human resource management effectiveness in service enterprises. By recognizing and harnessing the power of knowledge management practices

service enterprises can optimize the human resource management processes.

关键词

Keywords

Human resource management efficiencyService enterprisesMekong deltaVietnam

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