Volume 15, Issue 1
1.Faculty of Business Administration, FPT University, Can Tho Campus, Vietnam
2.Faculty of Business Administration, FPT Polytechnic, FPT University, Can Tho Campus, Vietnam
Published： 28 February 2024 ，
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Hong Minh Ngoc Tran,Le Duy Vu,Hai Yen Vu,et al.Exploring Job Satisfaction among Generation Z Employees: A Study in the SMEs of the Mekong Delta, Vietnam[J].Journal of Chinese Human Resources Management,2024,15(01):110-120.
Hong Minh Ngoc Tran,Le Duy Vu,Hai Yen Vu,et al.Exploring Job Satisfaction among Generation Z Employees: A Study in the SMEs of the Mekong Delta, Vietnam[J].Journal of Chinese Human Resources Management,2024,15(01):110-120. DOI： 10.47297/wspchrmWSP2040-800508.20241501.
This study examines the determinants of job satisfaction among Generation Z (Gen Z) employees in small and medium-sized enterprises (SMEs) operating in the Mekong Delta region of Vietnam. The objective is to identify key factors influencing job satisfaction and provide insights for SMEs to enhance employee well-being and organizational performance. Employing a mixed-methods approach
the research combines qualitative expert consultation to refine survey instruments and quantitative analysis to evaluate the impact of various factors on job satisfaction. A sample size of 300 Gen Z employees was surveyed across SMEs in Can Tho and Vinh Long provinces
with 278 valid responses obtained. The findings indicate that job characteristics
training and learning opportunities
the work environment
autonomy in work
income and benefits
and promotion opportunities significantly influence job satisfaction among Gen Z workers. These results underscore the importance for SMEs to prioritize these factors in their human resource management strategies to cultivate a positive work environment and foster employee engagement and loyalty. By addressing these key determinants
SMEs can optimize their workforce's satisfaction levels
leading to improved performance and competitiveness in the dynamic business landscape of the Mekong Delta region.
Gen Z workersSmall and medium-sized enterprisesVietnam.
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