China is a socialist country under the people's democratic dictatorship

and petition is a way for people to practice their democratic rights

participate in state management and protect their legitimate rights and interests. The implementation of the petition system is a concentrated manifestation of the democratization of China's political system and an important force to promote better and more stable development of socialist construction. In recent years

with the change of government service mode and the promotion of advanced technology and Internet information circulation

the incident of grassroots petition has become more and more frequent. As a result

a large number of problems have been exposed in grassroots petition work

which not only affects government image building

but also hinders the expression of people's reasonable demands. Based on this

it is necessary to improve the problems exposed in the grassroots petition service from the perspective of public management

to put people's interests in the first place

to improve and petition workflow

to smooth the information feedback channels

and to let the legitimate rights and interests of the masses be protected.