Research on the impact of digital transformation on enterprise operation capability—Take Walmart as an example

Jiayi Liu

doi:10.47297/wspceWSP2516-251929.20250902

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Research on the impact of digital transformation on enterprise operation capability—Take Walmart as an example

9卷第2期

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Research on the impact of digital transformation on enterprise operation capability—Take Walmart as an example
Research on the impact of digital transformation on enterprise operation capability—Take Walmart as an example
International Department, Hangzhou No. 4 Middle School, 310018, Zhejiang, China
2025年9卷第2期页码：167-172
纸质出版日期：2025-04-28
DOI：10.47297/wspceWSP2516-251929.20250902
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(2025). Research on the impact of digital transformation on enterprise operation capability—Take Walmart as an example. 创意经济（英文版）, 9(2), 167-172.

Liu Jiayi.Research on the impact of digital transformation on enterprise operation capability—Take Walmart as an example[J].Creative Economy,2025,09(02):167-172.
(2025). Research on the impact of digital transformation on enterprise operation capability—Take Walmart as an example. 创意经济（英文版）, 9(2), 167-172. DOI： 10.47297/wspceWSP2516-251929.20250902.

Liu Jiayi.Research on the impact of digital transformation on enterprise operation capability—Take Walmart as an example[J].Creative Economy,2025,09(02):167-172. DOI： 10.47297/wspceWSP2516-251929.20250902.

摘要

Abstract

This paper takes Walmart as an example to explore the impact of digital transformation on enterprise operational capabilities. Through literature review and case analysis

the paper first analyzes the mechanism of digital transformation's impact on enterprise operational capabilities from the perspectives of resource-based theory

transaction cost theory

and value chain theory. Subsequently

the paper examines Walmart's digital transformation practices in detail

analyzing its digital initiatives in supply chain management

e-commerce

customer data mining

payment systems

and logistics distribution. The research results indicate that digital transformation has significantly improved Walmart's asset management capabilities

debt-paying ability

and profitability

enhancing the company's market competitiveness. However

digital transformation also introduces new operational risks

such as system operation risks

data security risks

and personnel quality risks. Finally

the paper proposes relevant policy recommendations

suggesting that enterprises should strengthen risk assessment and management while advancing digital transformation to address the challenges it brings.

关键词

Keywords

references

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