Embracing Digital Transformation for Sustainable Development: The Synergy between Learning Organizations, Human Resource Management, and Service Quality

Ramesh C Sharma; Deepika Kohli

doi:10.47297/wspchrmWSP2040-800501.20231403

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Embracing Digital Transformation for Sustainable Development: The Synergy between Learning Organizations, Human Resource Management, and Service Quality

14卷第3期

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Embracing Digital Transformation for Sustainable Development: The Synergy between Learning Organizations, Human Resource Management, and Service Quality
Embracing Digital Transformation for Sustainable Development: The Synergy between Learning Organizations, Human Resource Management, and Service Quality
1.Graphic Era Hill University, Dehradun, India
2.Khalsa College of Education, GT Road, Amritsar, India
2023年14卷第3期页码：3-17
纸质出版日期： 2023-10-01 ，
DOI：10.47297/wspchrmWSP2040-800501.20231403
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(2023). Embracing Digital Transformation for Sustainable Development: The Synergy between Learning Organizations, Human Resource Management, and Service Quality. 华夏人力资源管理学报, 14(3), 3-17.

Sharma Ramesh C,Kohli Deepika.Embracing Digital Transformation for Sustainable Development: The Synergy between Learning Organizations, Human Resource Management, and Service Quality[J].Journal of Chinese Human Resources Management,2023,14(03):3-17.
(2023). Embracing Digital Transformation for Sustainable Development: The Synergy between Learning Organizations, Human Resource Management, and Service Quality. 华夏人力资源管理学报, 14(3), 3-17. DOI： 10.47297/wspchrmWSP2040-800501.20231403.

Sharma Ramesh C,Kohli Deepika.Embracing Digital Transformation for Sustainable Development: The Synergy between Learning Organizations, Human Resource Management, and Service Quality[J].Journal of Chinese Human Resources Management,2023,14(03):3-17. DOI： 10.47297/wspchrmWSP2040-800501.20231403.

摘要

Abstract

In today's rapidly evolving world

digital transformation has emerged as a driving force behind sustainable development across various sectors. There is an intricate relationship between digital transformation

learning organizations

human resource management

and service quality. The necessity for organizations to adapt and innovate in response to technological advancements and global challenges is increasingly being acknowledged. Embracing digital transformation has become imperative for institutions seeking to remain competitive and relevant in the modern landscape while pursuing sustainable development goals. This paper explores how digital transformation facilitates the creation of learning organizations that cultivate a culture of continuous improvement. Moreover

we examine the critical role of strategic human resource management in nurturing a workforce equipped to harness emerging technologies for sustainable service quality. By embracing a learning-oriented approach and prioritizing human resource development

institutions can unlock the full potential of emerging technologies

thereby accelerating progress toward sustainable development goals. This paper seeks to contribute to the dialogue on harnessing the power of digital transformation to achieve a more sustainable and inclusive future.

关键词

Keywords

Global challengesInclusive futureInnovationOrganizational adaptationService qualitySustainable developmentSynergyTechnological advancements

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