Examining the Impact of Ambidextrous Leadership on Employee Performance: The Mediating Roles of Organizational Citizenship Behavior and Psychological Empowerment in a Manufacturing Company

Ahmad Azmy; Denny Krisnawan Hartono

doi:10.47297/wspchrmWSP2040-800506.20251601

PDF
导出
分享
收藏
专辑

Examining the Impact of Ambidextrous Leadership on Employee Performance: The Mediating Roles of Organizational Citizenship Behavior and Psychological Empowerment in a Manufacturing Company

16卷第1期

浏览量: 0 Downloads: 0

Examining the Impact of Ambidextrous Leadership on Employee Performance: The Mediating Roles of Organizational Citizenship Behavior and Psychological Empowerment in a Manufacturing Company
Examining the Impact of Ambidextrous Leadership on Employee Performance: The Mediating Roles of Organizational Citizenship Behavior and Psychological Empowerment in a Manufacturing Company
Faculty of Economics and Business, Paramadina University, Jakarta, Indonesia
2025年16卷第1期页码：95-118
纸质出版日期：2025-02-18
DOI：10.47297/wspchrmWSP2040-800506.20251601
Accepted：

Scan QR Code

(2025). Examining the Impact of Ambidextrous Leadership on Employee Performance: The Mediating Roles of Organizational Citizenship Behavior and Psychological Empowerment in a Manufacturing Company. 华夏人力资源管理学报, 16(1), 95-118.

Azmy Ahmad,Hartono Denny Krisnawan.Examining the Impact of Ambidextrous Leadership on Employee Performance: The Mediating Roles of Organizational Citizenship Behavior and Psychological Empowerment in a Manufacturing Company[J].Journal of Chinese Human Resources Management,2025,16(01):95-118.
(2025). Examining the Impact of Ambidextrous Leadership on Employee Performance: The Mediating Roles of Organizational Citizenship Behavior and Psychological Empowerment in a Manufacturing Company. 华夏人力资源管理学报, 16(1), 95-118. DOI： 10.47297/wspchrmWSP2040-800506.20251601.

Azmy Ahmad,Hartono Denny Krisnawan.Examining the Impact of Ambidextrous Leadership on Employee Performance: The Mediating Roles of Organizational Citizenship Behavior and Psychological Empowerment in a Manufacturing Company[J].Journal of Chinese Human Resources Management,2025,16(01):95-118. DOI： 10.47297/wspchrmWSP2040-800506.20251601.

摘要

Abstract

This study examines the role of ambidextrous leadership in enhancing employee performance

focusing on both direct and indirect effects mediated by organizational citizenship behavior (OCB) and psychological empowerment. A purposive sampling technique was applied to collect data through questionnaires from 263 employees working in manufacturing companies. Structural equation modeling was performed using Smart PLS software. Results indicate that ambidextrous leadership has a direct

positive effect on employee performance and psychological empowerment. Both OCB and psychological empowerment positively influence employee performance. Indirect effect testing reveals that ambidextrous leadership enhances employee performance through OCB

though psychological empowerment does not exhibit a significant indirect effect. The direct impact of ambidextrous leadership on employee performance is more pronounced than its indirect effects through mediators. Directly implementing OCB and psychological empowerment further enhances employee performance by fostering capacity exploitation and the development of new ideas. This study indicates that companies should prioritize ambidextrous leadership to respond effectively to business changes

ensuring long-term sustainability. Practicing ambidextrous leadership can support ongoing business success.

关键词

Keywords

references

Aftab, J., Sarwar, H., Amin, A., & Kiran, A. (2022). Does CSR mediate the nexus of ethical leadership and employee's job performance? Evidence from North Italy SMEs. Social Responsibility Journal , 18 (1), 154-177. https://doi.org/10.1108/SRJ-09-2020-0393

Aftab, J., Sarwar, H., Kiran, A., Qureshi, M. I., Ishaq, M. I., Ambreen, S., & Kayani, A. J. (2023). Ethical leadership, workplace spirituality, and job satisfaction: moderating role of self-efficacy. International Journal of Emerging Markets , 18 (12), 5880-5899. https://doi.org/10.1108/IJOEM-07-2021-1121

Ahmad, B., Liu, D., Asif, M. H., Ashfaq, M., & Irfan, M. (2022). Ambidextrous leadership and service recovery performance under B2B selling context: An examination through service innovation capability. SAGE Open , 12 (2), 1-17. https://doi.org/10.1177/21582440221096454

Ahmed, N., & Malik, B. (2019). Impact of psychological empowerment on job performance of teachers: Mediating role of psychological well-being.. Review of Economics and Development Studies , 5 (3), 451-460. https://doi.org/10.26710/reads.v5i3.693

Akıncı, G., Alpkan, L., Yıldız, B., & Karacay, G. (2022). The link between ambidextrous leadership and innovative work behavior in a military organization: The moderating role of climate for innovation. Sustainability (Switzerland) , 14 (22), 5315. https://doi.org/10.3390/su142215315

Akkoç, İ., Türe, A., Arun, K., & Okun, O. (2022). Mediator effects of psychological empowerment between ethical climate and innovative culture on performance and innovation in nurses. Journal of Nursing Management , 30 (7), 2324-2334. https://doi.org/10.1111/jonm.13849

Aleban, N. A., & Al-Sanad, H. A. (2022). The role of future planning scenarios in reducing the social impacts of coronavirus pandemic in Saudi Arabia. Cogent Social Sciences , 8 (1), 2044124. https://doi.org/10.1080/23311886.2022.2044124

Alghamdi, F. (2018). Ambidextrous leadership, ambidextrous employee, and the interaction between ambidextrous leadership and employee innovative performance. Journal of Innovation and Entrepreneurship , 7 (1), 1. https://doi.org/10.1186/s13731-018-0081-8

Alhashedi, A. A. A., Bardai, B., Al-Dubai, M. M. M., & Alaghbari, M. A. (2021). Organizational citizenship behavior role in mediating the effect of transformational leadership on organizational performance in gold industry of saudi arabia. Business: Theory and Practice , 22 (1), 39-54. https://doi.org/10.3846/btp.2021.12774

Alo, O. (2023). The role of ambidextrous leadership in developing team-level ambidexterity: Exploring the supporting roles of reflective conversations and ambidextrous HRM. Africa Journal of Management , 9 (1), 70-96. https://doi.org/10.1080/23322373.2022.2155122

Alotaibi, S. M., Amin, M., & Winterton, J. (2020). Does emotional intelligence and empowering leadership affect psychological empowerment and work engagement? Leadership and Organization Development Journal , 41 (8), 971-991. https://doi.org/10.1108/LODJ-07-2020-0313

Ambad, S. N. A., Kalimin, K. M., Ag Damit, D. H. D., & Andrew, J. V. (2021). The mediating effect of psychological empowerment on leadership styles and task performance of academic staff. Leadership and Organization Development Journal , 42 (5), 763-782. https://doi.org/10.1108/LODJ-05-2020-0197

Armstrong, M., & Stephen, T. (2014). Armstrong's handbook of human resources management practice. In Human resource management (13th ed). Kogan Page. https://doi.org/10.1007/s10551-011-1141-1

Atatsi, E. A., Stoffers, J., & Kil, A. (2019). Factors affecting employee performance: A systematic literature review. Journal of Advances in Management Research , 16 (3), 329-351. https://doi.org/10.1108/JAMR-06-2018-0052

Bertsch, A., Saeed, M., Ondracek, J., Abdullah, A., Pizzo, J., Dahl, J., Scheschuk, S., Moore, W., & Youngren, D. (2022). Variation in preferred leadership styles across generations. Journal of Leadership in Organizations , 4 (1), 1-16. https://doi.org/10.22146/jlo.70057

Bizri, R. M., & Hamieh, F. (2020). Beyond the "give back" equation: The influence of perceived organizational justice and support on extra-role behaviors. International Journal of Organizational Analysis , 28 (3), 699-718. https://doi.org/10.1108/IJOA-07-2019-1838

Blaique, L., Ismail, H. N., & Aldabbas, H. (2023). Organizational learning, resilience and psychological empowerment as antecedents of work engagement during COVID-19. International Journal of Productivity and Performance Management , 72 (6),1584-1607 . https://doi.org/10.1108/IJPPM-04-2021-0197

Bonfanti, A., Mion, G., Brunetti, F., & Vargas-Sánchez, A. (2023). The contribution of manufacturing companies to the achievement of sustainable development goals: An empirical analysis of the operationalization of sustainable business models. Business Strategy and the Environment , 32 (4), 2490-2508. https://doi.org/10.1002/bse.3260

Bourne, M., Neely, A., Mills, J., & Platts, K. (2003). Implementing performance measurement systems: A literature review. International Journal of Business Performance Management , 5 (1), 1-24. https://doi.org/10.1504/IJBPM.2003.002097

Busola Oluwafemi, T., Mitchelmore, S., & Nikolopoulos, K. (2020). Leading innovation: Empirical evidence for ambidextrous leadership from UK high-tech SMEs. Journal of Business Research , 119 , 195-208. https://doi.org/10.1016/j.jbusres.2019.10.035

Campbell, S., Greenwood, M., Prior, S., Shearer, T., Walkem, K., Young, S., Bywaters, D., & Walker, K. (2020). Purposive sampling: Complex or simple? Research case examples. Journal of Research in Nursing , 25 (8), 652-661. https://doi.org/10.1177/1744987120927206

Cao, R. Q., Elking, I., & Gu, V. C. (2023). Supply chain driven sustainability: Ambidexterity, authentic leaders hip and interorganizational citizenship behavior. International Journal of Logistics Management , 34 (6),1736-1758 . https://doi.org/10.1108/IJLM-04-2022-0153

Chang, W. J., Hu, D. C., & Keliw, P. (2021). Organizational culture, organizational citizenship behavior, knowledge sharing and innovation: A study of indigenous people production organizations. Journal of Knowledge Management , 25 (9), 2274-2292. https://doi.org/10.1108/JKM-06-2020-0482

Choong, Y. O., & Ng, L. P. (2023). The effects of trust on efficacy among teachers: The role of organizational citizenship behaviour as a mediator. Current Psychology , 42 (22), 19087-19100. https://doi.org/10.1007/s12144-022-03067-1

Cop, S., Alola, U. V., & Alola, A. A. (2020). Perceived behavioral control as a mediator of hotels' green training, environmental commitment, and organizational citizenship behavior: A sustainable environmental practice. Business Strategy and the Environment , 29 (8), 3495-3508. https://doi.org/10.1002/bse.2592

Dachner, A. M., Ellingson, J. E., Noe, R. A., & Saxton, B. M. (2021). The future of employee development. Human Resource Management Review , 31 (2), 100732. https://doi.org/10.1016/j.hrmr.2019.100732

Dai, Y., Tang, Y. M., Chen, W., & Hou, J. (2022). How orga nizational trust impacts organizational citizenship behavior: Organizational identification and employee loyalty as mediators. Frontiers in Psychology , 13 , 996962. https://doi.org/10.3389/fpsyg.2022.996962

de Geus, C. J. C., Ingrams, A., Tummers, L., & Pandey, S. K. (2020). Organizational citizenship behavior in the public sector: A systematic literature review and future research Agenda. Public Administration Review , 80 (2), 259-270. https://doi.org/10.1111/puar.13141

Dennis, C., & Foroudi, P. (2024). Researching and analysing business research methods in practice (1st ed.). Taylor & Francis. https://doi.org/10.4324/9781003107774

Dewettinck, K., & Van Ameijde, M. (2011). Linking leadership empowerment behaviour to employee attitudes and behavioural intentions: Testing the mediating role of psychological empowerment. Personnel Review , 40 (3), 284-305. https://doi.org/10.1108/00483481111118621

Eddy, P. L., VanDerLinden, K., & Hartman, C. (2023). Changing definitions of leadership or same old "hero" leader? Community College Review , 51 (1), 30-51. https://doi.org/10.1177/00915521221125304

El-Kassar, A. N., Yunis, M., Alsagheer, A., Tarhini, A., & Ishizaka, A. (2021). Effect of corporate ethics and social responsibility on OC B: The role of employee identification and perceived CSR significance. International Studies of Management and Organization , 51 (3), 218-236. https://doi.org/10.1080/00208825.2021.1959880

Gerlach, F., Rosing, K., & Zacher, H. (2021). Flexible adaptation of leader behavior: An experimental analysis of the beneficial effect of flexibility in innovation processes. Journal of Personnel Psychology , 20 (4), 198-206. https://doi.org/10.1027/1866-5888/a000274

Gong, L., Liu, Z., Rong, Y., & Fu, L. (2021). Inclusive leadership, ambidextrous innovation and organizational performance: The moderating role of environment uncertainty. Leadership and Organization Development Journal , 42 (5), 783-801. https://doi.org/10.1108/LODJ-06-2020-0253

Gong, Y., Wu, Y., Huang, P., Yan, X., & Luo, Z. (2020). Psychological empowerment and work engagement as mediating roles between trait emotional intelligence and job satisfaction. Frontiers in Psychology , 11 , 232. https://doi.org/10.3389/fpsyg.2020.00232

Grego-Planer, D. (2019). The relationship between organizational commitment and organizational citizenship behaviors in the public and private sectors. Sustainability (Switzerland) , 11 (22), 2–20. https://doi.org/10.3390/su11226395

Grego-Planer, D. (2022). The rel ationship between benevolent leadership and organizational citizenship behavior. Problemy Zarządzania - Management Issues , 20 (96), 140–155. https://doi.org/10.7172/1644-9584.96.7

Guerci, M., Hauff, S., & Gilardi, S. (2022). High performance work practices and their associations with health, happiness and relational well-being: Are there any tradeoffs? International Journal of Human Resource Management , 33 (2), 329-359. https://doi.org/10.1080/09585192.2019.1695647

Gupta, A. K., Smith, K. G., & Shalley, C. E. (2006). The interplay between exploration and exploitation. Academy of Management Journal , 49 (4), 693-706. https://doi.org/10.5465/AMJ.2006.22083026

Gupta, V., Mittal, S., Ilavarasan, P. V., & Budhwar, P. (2022). Pay-for-performance, procedural justice, OCB and job performance: A sequential mediation model. Personnel Review, 53 (1), 136-154. https://doi.org/10.1108/PR-11-2021-0782

Hair, J. F., Ringle, C. M., Gudergan, S. P., Fischer, A., Nitzl, C., & Menictas, C. (2019). Partial least squares structural equation modeling-based discrete choice modeling: An illustration in modeling retailer choice. Business Research , 12 (1), 115–142. https://doi.org/10.1007/s40685-018-0072-4

Heksarini, A., Sudaryanto, R., & Simanjuntak, F. (2024). Effect of ambidextrous leadership and business agility on firm performance moderated by digital capability. International Journal of Research and Review , 11 (3), 172–177. https://doi.org/10.52403/ijrr.20240323

Hermanto, Y. B., & Srimulyani, V. A. (2022). The effects of organizational justice on employee performance using dimension of organizational citizenship behavior as mediation. Sustainability (Switzerland) , 14 (20), 13322. https://doi.org/10.3390/su142013322

Hou, N., & Peng, J. (2019). Authoritarian-benevolent leadership, active implementation and job performance: An investigation on the effectiveness of ambidextrous leadership in the Chinese context. Acta Psychologica Sinica , 51 (1), 117. https://doi.org/10.3724/SP.J.1041.2019.00117

Hou, N., Peng, J., & Nie, Q. (2023). The benefits of ambidextrous leadership behavior for the workplace well-being of leaders. Current Psychology , 42 (32), 28783-28798. https://doi.org/10.1007/s12144-022-03900-7

Iqbal, Q., Ahmad, N. H., Nasim, A., & Khan, S. A. R. (2020). A moderated-mediation analysis of psychological empowerment: Sustainable leadership and sustainable performance. Journal of Cleaner Production , 262 , 121429. https://doi.org/10.1016/j.jclepro.2020.121429

Iqbal, Z., Ghazanfar, F., Hameed, F. , Mujtaba, G., & Swati, M. A. (2022). Ambidextrous leadership and change-oriented organizational citizenship behavior: Mediating role of psychological safety. Journal of Public Affairs , 22 (1), e2279. https://doi.org/10.1002/pa.2279

Jain, S. (2023). Ambidextrous leadership, social capital, creative behaviour and well-being: A mediation-moderation model. International Journal of Organizational Analysis, 32 (9), 1615-1634. https://doi.org/10.1108/IJOA-02-2023-3652

Javed, B., Abdullah, I., Zaffar, M. A., Haque, A. U., & Rubab, U. (2019). Inclusive leadership and innovative work behavior: The role of psychological empowerment. Journal of Management and Organization , 25 (4), 1-18. https://doi.org/10.1017/jmo.2018.50

Jia, R., Hu, W., & Li, S. (2022). Ambidextrous leadership and organizational innovation: The importance of knowledge search and strategic flexibility. Journal of Knowledge Management , 26 (3), 781-801. https://doi.org/10.1108/JKM-07-2020-0544

Jyoti, J., & Choudhary, R. (2024). Exploring ambidextrous human resource management and employee performance through the lens of managers' ambidextrous orientation and individual ambidexterity. Employee Relation , 10 (11), 18–35. https://doi.org/https://doi.org/10.1108/ER-05-2023-0256

Kanfer, R., Frese, M. , & Johnson, R. E. (2017). Motivation related to work: A century of progress. Journal of Applied Psychology , 102 (3), 338-355. https://doi.org/10.1037/apl0000133

Karlinsky, A., & Kobak, D. (2021). Tracking excess mortality across countries during the covid-19 pandemic with the world mortality dataset. ELife , 10 , e69336. https://doi.org/10.7554/eLife.69336

Kasekende, F., Nasiima, S., & Otengei, S. O. (2020). Strategic human resource practices, emotional exhaustion and OCB: The mediator role of person-organization fit. Journal of Organizational Effectiveness , 7 (3), 275-295. https://doi.org/10.1108/JOEPP-04-2020-0056

Kassotaki, O. (2022). Review of organizational ambidexterity research. SAGE Open , 12 (1), 1-22. https://doi.org/10.1177/21582440221082127

Khan, H., Rehmat, M., Butt, T. H., Farooqi, S., & Asim, J. (2020). Impact of transformational leadership on work performance, burnout and social loafing: A mediation model. Future Business Journal , 6 (1), 40. https://doi.org/10.1186/s43093-020-00043-8

Khan, J., Jaafar, M., Javed, B., Mubarak, N., & Saudagar, T. (2020). Does inclusive leadership affect project success? The mediating role of perceived psychological empowerment and psychological safety. International Journal of Managing Projects in Business , 13 (5), 1077-1096. https://doi.org/10.1108/IJMPB-10-2019-0267

Khan, J., Malik, M., & Saleem, S. (2020). The impact of psychological empowerment of project-oriented employees on project success: A moderated mediation model. Economic Research-Ekonomska Istrazivanja , 33 (1), 1311-1329. https://doi.org/10.1080/1331677X.2020.1756374

Khlystova, O., Kalyuzhnova, Y., & Belitski, M. (2022). The impact of the COVID-19 pandemic on the creative industries: A literature review and future research agenda. Journal of Business Research , 139, 1192-1210. https://doi.org/10.1016/j.jbusres.2021.09.062

Kim, J. (2018). The contrary effects of intrinsic and extrinsic motivations on burnout and turnover intention in the public sector. International Journal of Manpower , 39 (3), 486-500. https://doi.org/10.1108/IJM-03-2017-0053

Kim, J. J., Park, J., Sohn, Y. W., & Lim, J. I. (2021). Perceived overqualification, boredom, and extra-role behaviors: Testing a moderated mediation model. Journal of Career Development , 48 (4), 400-414. https://doi.org/10.1177/0894845319853879

Kiran, A., Ahmad, B. S., Aftab, F., & Aftad, J. (2024). The influence of spiritual leadership on organisational citizenship behaviour: Understanding the roles of psy chological empowerment and organisational climate. International Journal of Work Innovation , 10 (15), 85. https://doi.org/http://dx.doi.org/10.1504/IJWI.2024.10065495

Klonek, F. E., Gerpott, F. H., & Parker, S. K. (2023). A conceptual replication of ambidextrous leadership theory: An experimental approach. Leadership Quarterly , 34 (4), 1-22. https://doi.org/10.1016/j.leaqua.2020.101473

Kraft, G. H. M. (2018). Anytecedents & perspectives of ambidextrous leadership. Marketing and Management of Innovations , 6718 (4), 5–13. http://doi.org/10.21272/mmi.2018.4-01

Latifah, I. N., Suhendra, A. A., & Mufidah, I. (2023). Factors affecting job satisfaction and employee performance: A case study in an Indonesian sharia property companies. International Journal of Productivity and Performance Management, 73, 719-748. https://doi.org/10.1108/IJPPM-03-2021-0132

Li, S., Jia, R., Seufert, J. H., Wang, X., & Luo, J. (2020). Ambidextrous leadership and radical innovative capability: The moderating role of leader support. Creativity and Innovation Management , 29 (4), 621-633. https://doi.org/10.1111/caim.12402

Liao, S. H., Hu, D. C., & Huang, Y. C. (2022). Employee emotional intelligence, organizational citizen behavior and job performance: A moderated mediation m odel investigation. Employee Relations , 44 (5), 1109-1126. https://doi.org/10.1108/ER-11-2020-0506

Liu, X., & Ren, X. (2022). Analysis of the mediating role of psychological empowerment between perceived leader trust and employee work performance. International Journal of Environmental Research and Public Health , 19 (11), 6712. https://doi.org/10.3390/ijerph19116712

Liu, Y., Wang, W., & Chen, D. (2019). Linking ambidextrous organizational culture to innovative behavior: A moderated mediation model of psychological empowerment and transformational leadership. Frontiers in Psychology , 10 , 2192. https://doi.org/10.3389/fpsyg.2019.02192

Lyu, C., Peng, C., Li, R., Yang, X., & Cao, D. (2022). Ambidextrous leadership and sustainability performance: Serial mediation effects of employees' green creativity and green product innovation. Leadership and Organization Development Journal , 43 (8), 1376-1394. https://doi.org/10.1108/LODJ-01-2021-0037

Maan, A. T., Abid, G., Butt, T. H., Ashfaq, F., & Ahmed, S. (2020). Perceived organizational support and job satisfaction: A moderated mediation model of proactive personality and psychological empowerment. Future Business Journal , 6 (1), 21. https://doi.org/10.1186/s43093-020-00027-8

Mahmoud, M. A., A hmad, S., & Poespowidjojo, D. A. L. (2022). Psychological empowerment and individual performance: The mediating effect of intrapreneurial behaviour. European Journal of Innovation Management , 25 (5), 1388-1408. https://doi.org/10.1108/EJIM-12-2020-0517

Malik, M., Sarwar, S., & Orr, S. (2021). Agile practices and performance: Examining the role of psychological empowerment. International Journal of Project Management , 39 (1), 10-20. https://doi.org/10.1016/j.ijproman.2020.09.002

March, J. G. (1991). Exploration and exploitation in organizational learning. Organization Science , 2 (1), 71-87. https://doi.org/10.1287/orsc.2.1.71

Martínez-Climent, C., Rodríguez-García, M., & Zeng, J. (2019). Ambidextrous leadership, social entrepreneurial orientation, and operational performance. Sustainability (Switzerland) , 11 (3), 890. https://doi.org/10.3390/su11030890

Mascareño, J., Rietzschel, E. F., & Wisse, B. (2021). Ambidextrous leadership: Opening and closing leader behaviours to facilitate idea generation, idea promotion and idea realization. European Journal of Work and Organizational Psychology , 30 (4), 530-540. https://doi.org/10.1080/1359432X.2021.1872544

Mathew, J., & Nair, S. (2022). Psychological empowerment and job satisfaction: A meta-analytic review. Vision , 26 (4), 431-440. https://doi.org/10.1177/0972262921994350

Meng, Q., & Sun, F. (2019). The impact of psychological empowerment on work engagement among university faculty members in China. Psychology Research and Behavior Management , 12 , 983-990. https://doi.org/10.2147/PRBM.S215912

Meng, X., Chenchen, N., Liang, F., & Liu, Y. O. (2021). Research on the influence of paradoxical leadership on compulsory organizational citizenship behavior. Psychology Research and Behavior Management , 14, 1959-1970. https://doi.org/10.2147/PRBM.S318275

Menon, S. T. (1999). Psychological empowerment: Definition, measurement, and validation. Canadian Journal of Behavioural Science , 31 (3), 161-164. https://doi.org/10.1037/h0087084

Merkuž, A., & Mihelič, K. K. (2023). Thriving while working remotely: The role of family-work affect, exploration, and ambidextrous leadership. SAGE Open , 13 (1), 215824402311551. https://doi.org/10.1177/21582440231155152

Mey, M. R., Poisat, P., & Stindt, C. (2021). The influence of leadership behaviours on talent retention: An empirical study. SA Journal of Human Resource Management , 19 , a1504. https://doi.org/10.4102/sajhrm.v19i0.1504

Monje-Amor, A., Xanthopoulou, D., Calvo, N., & Abeal Vázquez, J. P. (2021). Structural empowerment, psychological empowerment, and work engagement: A cross-country study. European Management Journal , 39 (6), 779-789. https://doi.org/10.1016/j.emj.2021.01.005

Murphy, K. R. (2020). Performance evaluation will not die, but it should. Human Resource Management Journal , 30 (1), 13-31. https://doi.org/10.1111/1748-8583.12259

Na-Nan, K., Kanthong, S., Joungtrakul, J., & Smith, I. D. (2020). Mediating effects of job satisfaction and organizational commitment between problems with performance appraisal and organizational citizenship behavior. Journal of Open Innovation: Technology, Market, and Complexity , 6 (3), 64. https://doi.org/10.3390/JOITMC6030064

Nguyen, T. P. L., & Doan, H. X. (2023). Psychological empowerment and employees' creativity in Vietnam telecommunications enterprises: The mediating role of creative process engagement and intrinsic motivation. International Journal of Emerging Markets , 18 (9), 3264-3282. https://doi.org/10.1108/IJOEM-01-2021-0080

Niu, C., Meng, X., & Xiang, F. (2022). The double-edged sword effect of paradoxical leadership to organizational citizenship behavior. Psychology Research and Behavior Management , 15 , 2513-2527. https:/ /doi.org/10.2147/PRBM.S380383

Norollahee, S., Zare, M. N., & Mousavi, M. (2022). The role of psychological empowerment in the relationship between ambidextrous leadership, teachers' job satisfaction, and stress in virtual education. Technology of Education Journal , 16 (3), 511-524.

Ocampo, L., Acedillo, V., Bacunador, A. M., Balo, C. C., Lagdameo, Y. J., & Tupa, N. S. (2018). A historical review of the development of organizational citizenship behavior (OCB) and its implications for the twenty-first century. Personnel Review , 47 (4), 821-862. https://doi.org/10.1108/pr-04-2017-0136

Ochoa Pacheco, P., Coello-Montecel, D., & Tello, M. (2023). Psychological empowerment and job performance: Examining serial mediation effects of self-efficacy and affective commitment. Administrative Sciences , 13 (3), 1-22. https://doi.org/10.3390/admsci13030076

Ouyang, C., Zhu, Y., & Ma, Z. (2022). Ambidextrous leadership and employee voice behavior: The role of work motivation and ambidextrous culture. Psychology Research and Behavior Management , 15 , 2899-2914. https://doi.org/10.2147/PRBM.S385033

Pasaribu, S. B., Goestjahjanti, F. S., Srinita, S., Novitasari, D., & Haryanto, B. (2022). The role of situational leadership on job satisfaction, organizational citizenship behavior (OC B), and employee performance. Frontiers in Psychology , 13 , 896539. https://doi.org/10.3389/fpsyg.2022.896539

Pham, N. T., Phan, Q. P. T., Tučková, Z., Vo, N., & Nguyen, L. H. L. (2018). Enhancing the organizational citizenship behavior for the environment: The roles of green training and organizational culture. Management and Marketing , 13 (4), 1174-1189. https://doi.org/10.2478/mmcks-2018-0030

Pletzer, J. L. (2021). Why older employees engage in less counterproductive work behavior and in more organizational citizenship behavior: Examining the role of the HEXACO personality traits. Personality and Individual Differences , 173 , 110550. https://doi.org/10.1016/j.paid.2020.110550

Podsakoff, N. P., Whiting, S. W., Welsh, D. T., & Mai, K. M. (2013). Surveying for "artifacts": The susceptibility of the ocb-performance evaluation relationship to common rater, item, and measurement context effects. Journal of Applied Psychology , 98 (5), 863-874. https://doi.org/10.1037/a0032588

Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management , 26 (3), 513–563. https://doi.org/10.1177/014920630002600307

Qalati, S. A., Zafar, Z., Fan, M., Sánchez Limón, M. L., & Khaskheli, M. B. (2022). Employee performance under transformational leadership and organizational citizenship behavior: A mediated model. Heliyon , 8 (11), e11374. https://doi.org/10.1016/j.heliyon.2022.e11374

Rahmi, J., & Riyanto, R. (2022). Dampakupah minimum terhadapproduktivitastenagakerja: Studi kasus industrimanufaktur Indonesia. Jurnal Ekonomi Dan Kebijakan Publik , 13 (1), 1-12. https://doi.org/10.22212/jekp.v13i1.2095

Respati, D. K., Musyaffi, A. M., Zahra, S. F., & Hindaryatiningsih, N. (2022). Exploring working capital management and performance of manufacturing firms in Indonesia. Quality - Access to Success , 23 (188), 198-203. https://doi.org/10.47750/QAS/23.188.26

Rizaie, M. E., Horsey, E. M., Ge, Z., & Ahmad, N. (2023). The role of organizational citizenship behavior and patriotism in sustaining public health employees' performance. Frontiers in Psychology , 13, 997643. https://doi.org/10.3389/fpsyg.2022.997643

Rosing, K., & Zacher, H. (2023). Ambidextrous leadership: A review of theoretical developments and empirical evidence. In Handbook of organizational creativity: Leadership, interventions, and macro level issues (2nd ed). Elsevier . https://doi.org/10.1016/B978-0-323-91841-1.00013-0

Rosing, K., Frese, M., & Bausch, A. (2011). Explaining the heterogeneity of the leadership-innovation relationship: Ambidextrous leadership. Leadership Quarterly , 22 (5), 956-974. https://doi.org/10.1016/j.leaqua.2011.07.014

Saira, S., Mansoor, S., & Ali, M. (2021). Transformational leadership and employee outcomes: The mediating role of psychological empowerment. Leadership and Organization Development Journal , 42 (1), 130-143. https://doi.org/10.1108/LODJ-05-2020-0189

Sani, A., & Maharani Ekowati, V. (2020). Spirituality at work and organizational commitment as moderating variables in relationship between Islamic spirituality and OCB IP and influence toward employee performance. Journal of Islamic Marketing , 11 (6), 1777-1799. https://doi.org/10.1108/JIMA-08-2018-0140

Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal , 38 (5), 1442-1465. https://doi.org/10.5465/256865

Stanescu, D. F., Zbuchea, A., & Pinzaru, F. (2020). Transformational leadership and innovative work behaviour: The mediating role of psychological empowerment. Kybernetes . 50 (5), 1041-1057. https://doi.org/10.1108/K-07-2019-0491

Stelzl, K., Röglinger, M., & Wyrtki, K. (2020). Building an ambidextrous organization: A maturity model for organizational ambidexterity. Business Research , 13 (3), 1203-1230. https://doi.org/10.1007/s40685-020-00117-x

Suifan, T. S., Diab, H., Alhyari, S., & Sweis, R. J. (2020). Does ethical leadership reduce turnover intention? The mediating effects of psychological empowerment and organizational identification. Journal of Human Behavior in the Social Environment , 30 (4), 1-19. https://doi.org/10.1080/10911359.2019.1690611

Tang, X., & Wei, S. (2022). How do ambidextrous leadership and self-efficacy influence employees' enterprise system use: An empirical study of customer relationship management system context. Information Technology and People , 35 (4), 1443-1465. https://doi.org/10.1108/ITP-07-2020-0479

Tang, X., & Wei, S. (2023). Leading for employees' enterprise system ambidextrous use through contextual ambidexterity: The mediating role of user empowerment and moderating role of leader–member exchange. Internet Research, 34, 2175-2201. https://doi.org/10.1108/INTR-09-2021-0645

Taticchi, P., Tonelli, F., & Cagnazzo, L. (2010). Performance measurement and management: A literature review and a research agenda. Measuring Business Excellence , 14 (1), 4-18. https://doi.org/10.1108/13683041011027418

Tripathi, D., Priyadarshi, P., Kumar, P., & Kumar, S. (2021). Does servant leadership affect work role performance via knowledge sharing and psychological empowerment? VINE Journal of Information and Knowledge Management Systems , 51 (5), 792-812. https://doi.org/10.1108/VJIKMS-10-2019-0159

Tuuli, M. M., & Rowlinson, S. (2009). Performance consequences of psychological empowerment. Journal of Construction Engineering and Management , 135 (12), 1334-1347. https://doi.org/10.1061/(asce)co.1943-7862.0000103

Van Beurden, J., Van De Voorde, K., & Van Veldhoven, M. (2021). The employee perspective on HR practices: A systematic literature review, integration and outlook. International Journal of Human Resource Management , 32 (2), 359-393. https://doi.org/10.1080/09585192.2020.1759671

Varma, A., & Malhotra, G. (2022). Psychological empowerment and job satisfaction of accountants: The mediating effect of task performance. International Journal of Organizational Analysis , 30 (4), 933-950. https://doi.org/10.1108/IJOA-08-2020-2360

Wang, L., Sun, Y., Li, J., Xu, Y., Chen, M., Zhu, X., & Wang, D. (2022). Effects of ambidextrous leadership on employees' work behavior: The mediating role of psychological empowerment. Frontiers in Psychology , 13 , 862799. https://doi.o rg/10.3389/fpsyg.2022.862799

Wu, M., Wang, R., He, P., Estay, C., & Akram, Z. (2020). Examining how ambidextrous leadership relates to affective commitment and workplace deviance behavior of employees: The moderating role of supervisor–subordinate exchange guanxi. International Journal of Environmental Research and Public Health , 17 (15), 5500. https://doi.org/10.3390/ijerph17155500

Yang, H., Peng, C., Du, G., Xie, B., & Cheng, J. S. (2023). How does ambidextrous leadership influence technological innovation performance? An empirical study based on high-tech enterprises. Technology Analysis and Strategic Management , 35 (6), 737-751. https://doi.org/10.1080/09537325.2021.1985105

Yang, M., Al Mamun, A., & Salameh, A. A. (2023). Leadership, capability and performance: A study among private higher education institutions in Indonesia. Heliyon , 9 (1), e13026. https://doi.org/10.1016/j.heliyon.2023.e13026

Yao, J., You, Y., & Zhu, J. (2020). Principal-teacher management communication and teachers' job performance: The mediating role of psychological empowerment and affective commitment. Asia-Pacific Education Researcher , 29 (4), 365-375. https://doi.org/10.1007/s40299-019-00490-0

Yazdanshenas, M., & Mirzaei, M. (2023). Leadership integrity and employees' suc cess: Role of ethical leadership, psychological capital, and psychological empowerment. International Journal of Ethics and Systems , 39 (4), 761-780. https://doi.org/10.1108/IJOES-05-2022-0117

Zacher, H., Robinson, A. J., & Rosing, K. (2016). Ambidextrous leadership and employees' self-reported innovative performance: The role of exploration and exploitation behaviors. Journal of Creative Behavior , 50 (1), 24-46. https://doi.org/10.1002/jocb.66

Zeng, N., Liu, Y., Gong, P., Hertogh, M., & König, M. (2021). Do right PLS and do PLS right: A critical review of the application of PLS-SEM in construction management research. Frontiers of Engineering Management , 8 (3), 356-369. https://doi.org/10.1007/s42524-021-0153-5

Zhao, F., Hu, W., Ahmed, F., & Huang, H. (2022). Impact of ambidextrous human resource practices on employee innovation performance: The roles of inclusive leadership and psychological safety. European Journal of Innovation Management, 26, 1444-1470. https://doi.org/10.1108/EJIM-04-2021-0226

Zheng, J., Gou, X., Wu, G., Zhao, X., Li, H., & Liu, B. (2020). The ambidextrous and differential effects of directive versus empowering leadership: A study from project context. Leadership and Organization Development Journal , 42 (3), 348-369. https://doi.org/10.1108/LODJ-12-2019-0509

文章被引用时，请邮件提醒。

Submit

Beyond Leadership: How Transformational Leaders Foster Organizational Citizenship and Engagement through Psychological Empowerment

The Role of Transformational Leadership on Employee Performance Through Innovative Work Behavior in a Public Transportation Company

The Impact of Career Development on Employee Performance in the Civil Service Sector: A Nigerian Context

Leadership Challenges in the Context of "Flexible Working" and Its Implication to a Virtual Workplace: Case Study of a China's Publishing House

Transformational leadership and employee performance in international commercial banking industry in Malaysia: The role of self-efficacy as a mediator under BRI

Related Author

Al-Baraa Abdulrahman Al-Mekhlafi Faculty of Leadership and Management, Universiti Sains Islam Malaysia, Nilai

Ali Nasser Al-Tahitah Faculty of Leadership and Management, Universiti Sains Islam Malaysia, Nilai

Abdul Rahim Zumrah Faculty of Leadership and Management, Universiti Sains Islam Malaysia, Nilai

Yaser Hasan Al-Mamary Department of Management and Information Systems, University of Ha'il, Hail, Saudi Arabia

Kamal Ali Thabet Alwaleedi Department of Business Administration, Al-Razi University, Sana'a

Mohammed Abdulrab Department of Business Administration, Al-Razi University, Sana'a

Didin Hikmah Perkasa

Joshua Chukwuma Onwe Federal Polytechnic Ohodo, Enugu State

Related Institution

Department of Business Administration, Al-Razi University, Sana'a

Department of Management and Information Systems, University of Ha'il, Hail, Saudi Arabia

Faculty of Leadership and Management, Universiti Sains Islam Malaysia, Nilai

Department of Public Administration and Local Government, University of Nigeria Nsukka

Department of Banking and Finance, Alex Ekwume Federal University, Ndufu-Alike, Ebonyi State

⁰