Prerequisites for the Successful Implementation of Artificial Intelligence in Human Resource Management - A Systematic Review

Gaelle Fitong Ketchiwou; Patrick Ngulube

doi:10.47297/wspchrmWSP2040-800506.20261702

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Prerequisites for the Successful Implementation of Artificial Intelligence in Human Resource Management - A Systematic Review

17卷第2期

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Prerequisites for the Successful Implementation of Artificial Intelligence in Human Resource Management - A Systematic Review
Prerequisites for the Successful Implementation of Artificial Intelligence in Human Resource Management - A Systematic Review
School of Interdisciplinary Research and Graduate Studies, University of South Africa, Preller Street Muckleneuk, Pretoria
2026年17卷第2期页码：92-107
网络首发：2026-08-21，

纸质出版：2026-06-30
DOI：10.47297/wspchrmWSP2040-800506.20261702
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Gaelle Fitong Ketchiwou & Patrick Ngulube. (2026). Prerequisites for the Successful Implementation of Artificial Intelligence in Human Resource Management - A Systematic Review. 华夏人力资源管理学报, 17(2), 92-107.

Ketchiwou Gaelle Fitong,Ngulube Patrick.Prerequisites for the Successful Implementation of Artificial Intelligence in Human Resource Management - A Systematic Review[J].Journal of Chinese Human Resources Management,2026,17(02):92-107.
Gaelle Fitong Ketchiwou & Patrick Ngulube. (2026). Prerequisites for the Successful Implementation of Artificial Intelligence in Human Resource Management - A Systematic Review. 华夏人力资源管理学报, 17(2), 92-107. DOI： 10.47297/wspchrmWSP2040-800506.20261702.

Ketchiwou Gaelle Fitong,Ngulube Patrick.Prerequisites for the Successful Implementation of Artificial Intelligence in Human Resource Management - A Systematic Review[J].Journal of Chinese Human Resources Management,2026,17(02):92-107. DOI： 10.47297/wspchrmWSP2040-800506.20261702.

摘要

Abstract

Although organisations have realised the growing importance of integrating human resource management (HRM) with artificial intelligence (AI)

many just rush to follow the trend without a proper understanding of what needs to be in place for them to successfully implement and optimize AI in HRM. This study seeks to unpack prerequisites for the successful implementation of AI within HRM using the unified theory of acceptance and use of technology. We screened 1757 articles from which 94 were retained and analysed using a thematic approach. Results show that the successful implementation of AI in HRM requires a robust AI strategy

financial resources

and adequate information and technology systems and platforms. It is also important that AI does not infringe the rights of employees; hence

ethical and regulatory frameworks are vital. In addition

careful consideration should be given to AI-human coexistence with human oversight. A vigorous change management approach will ensure a proper transition

and support strategies will help employees during and after implementation. Consistent monitoring and evaluation mechanisms should ensure that the AI is performing as expected within ethical and regulatory standards. Likewise

the AI tool needs to be accurate

consistent

HR literate

and contextually relevant. Employees need to be aware and equipped with skills to use AI and be willing to adopt it. These findings will help organisations to prepare before implementing AI in HRM. Originality lies in the fact that we review empirical studies around the world to determine prerequisites for the successful implementation of AI in HRM.

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references

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