In April 2018

Jinping Xi in Hainan province office of special economic zone on the 30th anniversary of the general assembly solemnly announced that the party central committee decided to support the construction of Hainan free trade area. With the continuous holding of international conferences and competitions in Hainan

more and more foreign tourists pour into Hainan

bringing unprecedented business opportunities for the development of Hainan’s tourism industry as well as huge impact on hotels. Hainan’s tourism service industry is developing rapidly with the sound momentum of national development. The purpose of this paper is to investigate and explore the current situation and existing problems of the oral English expressions of hotel service staff in Hainan

so as to conduct an in-depth study on the needs of hotel staff for English. Based on the training objectives and orientation of hotel English courses in our school

this paper proposes countermeasures and suggestions to improve the oral English ability of hotel service staff in Hainan.