Research on the Path of Improving Public Service Efficiency of Grassroots Governments from the Perspective of Digital Governance

Xiangbo Wang

doi:10.47297/wspdecWSP2515-797305.20261001

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Research on the Path of Improving Public Service Efficiency of Grassroots Governments from the Perspective of Digital Governance

10卷第1期

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Research on the Path of Improving Public Service Efficiency of Grassroots Governments from the Perspective of Digital Governance
Research on the Path of Improving Public Service Efficiency of Grassroots Governments from the Perspective of Digital Governance
College of Humanities and Foreign Languages, China Jiliang University, Hangzhou, Zhejiang, 310018, China
2026年10卷第1期页码：20-22
纸质出版：2026-01-30
DOI：10.47297/wspdecWSP2515-797305.20261001
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Xiangbo Wang. (2026). Research on the Path of Improving Public Service Efficiency of Grassroots Governments from the Perspective of Digital Governance. 发展经济学, 10(1), 20-22.

Wang Xiangbo.Research on the Path of Improving Public Service Efficiency of Grassroots Governments from the Perspective of Digital Governance[J].Development Economics of China,2026,10(01):20-22.
Xiangbo Wang. (2026). Research on the Path of Improving Public Service Efficiency of Grassroots Governments from the Perspective of Digital Governance. 发展经济学, 10(1), 20-22. DOI： 10.47297/wspdecWSP2515-797305.20261001.

Wang Xiangbo.Research on the Path of Improving Public Service Efficiency of Grassroots Governments from the Perspective of Digital Governance[J].Development Economics of China,2026,10(01):20-22. DOI： 10.47297/wspdecWSP2515-797305.20261001.

摘要

Abstract

Driven by the national strategies of Digital China and the modernization of governance system and capacity

grassroots governments

as the "last mile" of public service provision

play a critical role in enhancing public satisfaction and policy implementation effectiveness. Although China has achieved visible progress in grassroots digital governance

prominent problems remain

including platform fragmentation

insufficient data sharing

mismatched supply and demand of public services

and inadequate digital talent support. Based on Holistic Governance Theory and Service-Oriented Government Theory

this paper adopts literature analysis and case study to examine practical dilemmas and underlying causes in the digital transformation of grassroots public services. It proposes optimized paths from five dimensions: top-level design

data governance

service supply

talent development

and supervision and performance evaluation. The research aims to provide a practical reference for grassroots governments to improve public service efficiency and advance governance modernization.

关键词

Keywords

references

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